Automations → Form arrives incomplete → an email asking for exactly what is missing

MISSING INFO

Form arrives incomplete → an email asking for exactly what is missing

A lead without a phone, an order without an address: instead of someone chasing, one email lists the missing fields. The lead is logged either way, marked "incomplete".

MakeGoogle SheetsGmail3 operations / run✓ Imported successfully into our Make account
Video cover: MISSING INFO

The problem

Forms arrive incomplete all the time — an optional field, a half-typed entry, a form sent by mistake. Someone has to notice, write an email, and remember to check for a reply. Usually nobody does.

What happens when it runs

  1. A webhook receives the form
  2. Check which required fields are empty (phone, address, amount — as needed)
  3. A row in the log with status "missing: phone, address"
  4. An email to the client: "to continue we need: …" — a list, not a guess

The tools inside

Before you start

Three things to have ready before importing, or Make will ask and you will have to leave halfway:

  • The webhook address
  • The list of required fields
  • Spreadsheet id
  • The email wording

Sheet templates

The file maps columns by position. Start from exactly these headers, in this order — a column in the wrong place writes a phone number into the email column.

  • Leads log · timestamp | name | email | phone | missing Download ↓

How to import (2 minutes)

  1. In Make: Scenarios → Create a new scenario
  2. At the bottom, the three dots (⋯) → Import Blueprint → choose the file you downloaded
  3. Click every module with an exclamation mark: choose your connection (Google, Telegram) — Make creates one in a click if you have none
  4. Replace every value in double curly braces ({{…}}) with your own from the list above
  5. Run once with a test row in the sheet. Only when it passes — Schedule and ON

The video

What does not work in it

  • The check is "empty or not". "0500000000" passes. Real phone or address validation needs another module or an external service.
  • If the client's email itself is missing there is nobody to write to. Then the automation only marks the row, and the consultant handles it by hand.

Affiliate link. If you sign up through it we earn a commission from Make; your price is the same, and the link gives you one month of Core free.

More automations

All automations →