“An eight and a half thousand dollar quote. No reply, and no follow up.”
Quote unanswered for 3 days → one follow-up, automatic
Now no quote goes quiet.
Every quote sent and unanswered within three days gets one short follow-up email, and the consultant gets an alert. Nothing to remember, nobody to chase.
Get the ready-to-import blueprint by email
The full build is on this page, free, no email needed.

Short answer
Every quote sent and unanswered within three days gets one short follow-up email, and the consultant gets an alert. Nothing to remember, nobody to chase.
- Tools
- Make, Google Sheets, Gmail, Telegram
- Cost to run
- 4 Make credits (operations) per run
The problem
Quotes get sent and forgotten. The client meant to reply, the consultant meant to check, and two weeks later both are embarrassed to bring it up. A good share of quotes die of silence, not of "no".
What happens when it runs
- Schedule: every morning 09:00
- Read the quotes sheet: status "sent" and sent date older than 3 days
- A short follow-up email to the client — one sentence, one question
- Update the status to "followed up" and alert Telegram with name and amount
The tools inside
Disclosure: links marked "paid link" pay us a commission from the vendor if you sign up. Your price is unchanged, and every file here works without them. How we choose tools →
- Make — the automation engine · Sign up (one month of Core free) → paid link · we earn a commission
- Google Sheets — log and lists
- Gmail — email
- Telegram — alerts
Before you start
Three things to have ready before importing, or Make will ask and you will have to leave halfway:
- The quotes spreadsheet id
- Columns: client, email, amount, sent date, status
- The follow-up wording
- Chat ID
Sheet templates
The file maps columns by position. Start from exactly these headers, in this order — a column in the wrong place writes a phone number into the email column.
- Quotes sheet ·
client | email | amount | sent_date | status(Sent with the blueprint by email)
How to import (2 minutes)
- In Make: Scenarios → Create a new scenario
- At the bottom, the three dots (⋯) → Import Blueprint → choose the file you downloaded
- Click every module with an exclamation mark: choose your connection (Google, Telegram) — Make creates one in a click if you have none
- Replace every value in double curly braces ({{…}}) with your own from the list above
- Run once with a test row in the sheet. Only when it passes — Schedule and ON
The video
Watch on YouTube → · Subscribe to BuilderStack · Telegram channel
Read more
- Lead response time: what the research measured, what it does not show, and a checklist for small teams
- 27 Make.com automations consultants set up for clients: what to automate first, and why (free blueprints)
- Quote follow-up with no reply: when to send it, what to write, and how to automate both emails (free blueprints)
What does not work in it
- One follow-up. Not two. The automation updates the status so it never sends again — delete that step and the client gets an email every morning.
- A quote the client declined by phone and nobody updated in the sheet gets a follow-up. The sheet has to be where updates happen, not memory.
Questions
What does not work in "Quote unanswered for 3 days → one follow-up, automatic"?
One follow-up. Not two. The automation updates the status so it never sends again — delete that step and the client gets an email every morning. A quote the client declined by phone and nobody updated in the sheet gets a follow-up. The sheet has to be where updates happen, not memory.
What do I have to fill in after importing the blueprint?
The quotes spreadsheet id; Columns: client, email, amount, sent date, status; The follow-up wording; Chat ID.
Which tools does it use, and what does a run cost?
Make, Google Sheets, Gmail, Telegram. Each run uses 4 Make credits (operations).
Is the blueprint free?
Yes. The ready-to-import file is sent free to the email address you enter; the newsletter is a separate box you can leave unticked. The full build is on this page without any email. The file contains no connections and none of our ids, and works whether or not you use the paid Make link on the page.
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