Automations → Quote unanswered for 3 days → one follow-up, automatic
Quote unanswered for 3 days → one follow-up, automatic
Every quote sent and unanswered within three days gets one short follow-up email, and the consultant gets an alert. Nothing to remember, nobody to chase.

The problem
Quotes get sent and forgotten. The client meant to reply, the consultant meant to check, and two weeks later both are embarrassed to bring it up. A good share of quotes die of silence, not of "no".
What happens when it runs
- Schedule: every morning 09:00
- Read the quotes sheet: status "sent" and sent date older than 3 days
- A short follow-up email to the client — one sentence, one question
- Update the status to "followed up" and alert Telegram with name and amount
The tools inside
- Make — the automation engine · Sign up (one month of Core free) →affiliate link
- Google Sheets — log and lists
- Gmail — email
- Telegram — alerts
Before you start
Three things to have ready before importing, or Make will ask and you will have to leave halfway:
- The quotes spreadsheet id
- Columns: client, email, amount, sent date, status
- The follow-up wording
- Chat ID
Sheet templates
The file maps columns by position. Start from exactly these headers, in this order — a column in the wrong place writes a phone number into the email column.
- Quotes sheet ·
client | email | amount | sent_date | statusDownload ↓
How to import (2 minutes)
- In Make: Scenarios → Create a new scenario
- At the bottom, the three dots (⋯) → Import Blueprint → choose the file you downloaded
- Click every module with an exclamation mark: choose your connection (Google, Telegram) — Make creates one in a click if you have none
- Replace every value in double curly braces ({{…}}) with your own from the list above
- Run once with a test row in the sheet. Only when it passes — Schedule and ON
The video
Watch on YouTube → · Subscribe to BuilderStack · Telegram channel
What does not work in it
- One follow-up. Not two. The automation updates the status so it never sends again — delete that step and the client gets an email every morning.
- A quote the client declined by phone and nobody updated in the sheet gets a follow-up. The sheet has to be where updates happen, not memory.
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